Update your device software
Software updates might not be available to you depending on your region and service provider.
You should regularly create and save a device backup file on your computer, especially before you update any device
software. Maintaining a current backup file on your computer might allow you to recover device data if your BlackBerry
device is lost, stolen, or corrupted.
Note: If you have pictures, videos, and other data saved to your device storage space, save it to your media card or create a
device backup file on your computer to make sure that you don't lose the data.
On the home screen, swipe down from the top of the screen.
Settings > Software Updates.
Tap Check for Updates.
You can also update your device software using BlackBerry Link. For more information, see the Help documentation for