BlackBerry Z30 Help

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BlackBerry Z30 Smartphone

Version: 10.3.2

User Guide

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Published: 2015-05-12

SWD-20150512153740046

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Contents

Setup and basics........................................................................................................................................... 6

New in this release.........................................................................................................................................6
Introducing your BlackBerry smartphone....................................................................................................... 8
Your device at a glance.................................................................................................................................. 8
What's different about the BlackBerry 10 OS?...............................................................................................10
Notification icons.........................................................................................................................................16
Menu icons..................................................................................................................................................17
Setting up your device..................................................................................................................................17
Using gestures.............................................................................................................................................19
Advanced interactions................................................................................................................................. 26
Personalizing your device.............................................................................................................................27
Device Switch.............................................................................................................................................. 28
About BlackBerry ID.................................................................................................................................... 38

Phone and voice.......................................................................................................................................... 41

Phone..........................................................................................................................................................41
Notifications and ringtones.......................................................................................................................... 50
Voicemail.....................................................................................................................................................57

BlackBerry Hub and email........................................................................................................................... 60

BlackBerry Hub and email........................................................................................................................... 60
joyn for BlackBerry 10 devices..................................................................................................................... 89

Media.......................................................................................................................................................... 92

Change the media volume............................................................................................................................92
Supported audio and video file extensions, formats, and codecs................................................................... 92
Troubleshooting: Media............................................................................................................................... 93
Camera........................................................................................................................................................93
Pictures.....................................................................................................................................................103
Music........................................................................................................................................................ 110

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Videos....................................................................................................................................................... 115
BlackBerry Story Maker............................................................................................................................. 120
Media sharing............................................................................................................................................123
FM Radio...................................................................................................................................................124

Settings..................................................................................................................................................... 127

Customize your device settings.................................................................................................................. 127
Update your device software...................................................................................................................... 131
Battery and power..................................................................................................................................... 132
Connections.............................................................................................................................................. 140
BlackBerry Keyboard and typing................................................................................................................ 167
Language.................................................................................................................................................. 174
Keyboard input methods............................................................................................................................176
Screen display........................................................................................................................................... 181
Accessibility.............................................................................................................................................. 183
Media cards and storage............................................................................................................................200
Using your device with BlackBerry Link...................................................................................................... 205

Applications and features...........................................................................................................................215

Organizing apps.........................................................................................................................................215
About the BlackBerry Assistant.................................................................................................................. 217
Calendar....................................................................................................................................................221
Contacts....................................................................................................................................................231
Clock.........................................................................................................................................................239
Android Apps.............................................................................................................................................243
Maps and GPS........................................................................................................................................... 245
Browser.....................................................................................................................................................253
Smart Tags................................................................................................................................................ 260
File Manager..............................................................................................................................................264
Calculator..................................................................................................................................................267

Productivity and work.................................................................................................................................269

About BlackBerry Balance and your work space ........................................................................................ 269
Remember................................................................................................................................................ 275

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Security and backup.................................................................................................................................. 282

Passwords and locking...............................................................................................................................282
What to do if your device is lost or stolen.....................................................................................................289
BlackBerry Protect.................................................................................................................................... 289
Wiping your device to delete your device data.............................................................................................291
Security settings........................................................................................................................................ 291
Password Keeper.......................................................................................................................................294

Legal notice............................................................................................................................................... 298